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Hanoi
Pan Pacific Hanoi
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75 photos
Pan Pacific Hanoi Exterior photo The photo is an aerial view of a city nestled beside a wide, calm river. The sky is a clear, bright blue with a few wispy clouds. The city sprawls along the riverbanks, a mix of modern high-rise buildings and more traditional, lower structures. SevPan Pacific Hanoi Exterior photo The photo shows a bright and airy interior, likely a hotel lobby or a similar reception area, with a focus on a chef preparing food. In the foreground, there's a blurred display of vibrant red lanterns hanging from a wooden structure, adding a festPan Pacific Hanoi Exterior photo The photo shows a hallway in a modern, upscale building, likely a hotel or a high-end office space. The hallway is long and narrow, with light-colored wooden walls and a light-colored floor with a subtle pattern. The hallway is decorated with flora

Pan Pacific Hanoi – A Favorite for Families in Hanoi

Book your stay on our website
and save up to 10%
compared to Booking.com!
Check rooms and rates
From$103 /night
Check-in
16Jun
Check-out
17Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1 Thanh Nien Road, Hanoi, 0
-
Near Tran Quoc Pagoda
Great
8.2
8.6
/10
4.8
4.4
/5

Loved by Pan Pacific Hanoi guests

Comfortable rooms
Excellent service
Fantastic swimming pool
Delicious breakfast
Unobstructed views
"The view across the West Lake was outstanding and I greatly enjoyed watching the light change across the day and evenings."
GrandTour811606
read full review
"Restaurant pacifica very good value and delicious food."
Keenan from Australia
read full review
"The room was beautifully designed, offering a stunning panoramic view of the lake, which made our stay even more special."
Liudmila
read full review

5-star luxury hotel in Hanoi

Accommodations

Pan Pacific Hanoi offers 273 contemporary rooms and suites, each equipped with floor-to-ceiling windows showcasing stunning views of West Lake or the city. The hotel provides complimentary room upgrades through the Pan Pacific DISCOVERY loyalty program, allowing guests to enjoy enhanced accommodations. Room options include premier city views and luxurious amenities designed for comfort.

Dining

The hotel features multiple dining options, including the renowned Pacifica Restaurant, known for its international cuisine and fresh seafood. Guests can also enjoy fine dining at the upscale Ming Restaurant, which specializes in authentic Cantonese dishes. In addition, the hotel's Lounge and Bar serves a variety of beverages alongside delectable desserts.

Wellness

The hotel includes a full-service wellness center offering a range of spa services designed to rejuvenate and relax. Guests have access to the indoor swimming pool and fitness facilities, equipped with state-of-the-art equipment. Personal trainers are available for those seeking tailored fitness programs.

Business Facilities

Pan Pacific Hanoi accommodates business travelers with several meeting and event spaces capable of hosting various functions. The hotel's conference rooms are equipped with advanced audio-visual technology for effective presentations. Business services, including printing and secretarial assistance, are available to support professional needs.

Location

Situated near the historic Old Quarter of Hanoi, the hotel is steps away from prominent cultural attractions. Guests can explore local landmarks, markets, and dining options within a short distance. The hotel's central location facilitates easy access to business and entertainment districts.

Highlights

Location: Steps away from cultural attractions

Accommodations: 273 contemporary rooms

Dining: Pacifica Restaurant & Ming Restaurant

Wellness: Full-service wellness center & indoor swimming pool

Business Facilities: Several meeting and event spaces

Loyalty Program: Complimentary room upgrades available

“In my opinion, the property stands out for its tranquil West Lake setting and proximity to key attractions. I was particularly drawn to the rooftop bar with its city views, and the access to the Pacific Club Lounge seems a worthwhile perk. The significant investment in wellness, including a full-service spa and impressive fitness facilities, makes this hotel a balanced choice for both leisure and business.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Premier Lake View Room
    2 persons
    35 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
    room details
    Pacific Club Room
    2 persons
    35 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
    room details
    One-Bedroom Premier Serviced Suite
    2 persons
    60 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
    room details
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
June 2026 - June 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Sports trainer

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Rooftop pool
  • Indoor swimming pool
  • Sun loungers
  • Sun terrace
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Washing machine
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Pan Pacific Hanoi offers a delightful range of dining experiences that fuse local flavors with international influences. Guests can explore diverse cuisines in inviting settings, from modern eateries to cozy lounges, each crafted to create a memorable meal.
Pan Pacific Hanoi Restaurant photo The photo shows a beautifully set round dining table for six people in what appears to be a restaurant or a high-end dining room. The table is circular and made of dark wood, with a glass centerpiece adorned with white and green accents. Six cream-
Pan Pacific Hanoi Restaurant photo The photo shows a buffet spread, likely in a hotel or restaurant, with a long, light-colored counter displaying a variety of food items. The buffet is well-organized with several tiered serving platters. On the top tier, there are fruit pieces, pos
Pan Pacific Hanoi Restaurant photo The photo shows a large banquet hall set up for a formal event, likely a wedding reception or gala dinner. The room is spacious and brightly lit, with large screens displaying a panoramic view of a city skyline and a body of water. Numerous round t

Pacifica

International with American, Japanese, Korean, Seafood, Vietnamese, and European influences
Ambiance
Family friendly and modern atmosphere, ideal for gatherings and intimate dining alike
Key Offerings
Signature dishes include fresh sushi, succulent seafood, and a variety of Halal, vegan, and gluten-free options. The inviting space accommodates mornings to evenings for a full dining experience.
Reservation
No
Open daily from 06:00 to 22:00

Ming Restaurant

Cantonese and Asian
Ambiance
Modern oriental design enhanced by private dining rooms boasting impressive views of the city
Key Offerings
Highlights include a delightful vegetarian menu featuring contemporary takes on traditional dishes. With a cozy interior, it's perfect for a leisurely lunch or an elegant dinner.
Reservation
No
Open Monday to Sunday from 11:00 to 14:00 and 17:30 to 22:30

Song Hong Bar

Lounge bar with a focus on beverages and light bites
Ambiance
Elegantly decorated lounge setting perfect for wind-down moments or casual meet-ups
Key Offerings
A wide selection of craft cocktails and a relaxing space to unwind after a busy day, with stunning decor enhancing the inviting atmosphere.
Reservation
No
Operating hours not specified; inquire at the venue

The Pastry Corner

Gourmet bakery and café
Ambiance
Charming and welcoming space ideal for casual coffee breaks and sweet indulgences
Key Offerings
Enjoy a delightful variety of pastries, homemade cakes, chocolates, and macarons alongside premium coffee and tea selections.
Reservation
No
Operating hours not specified; inquire at the venue

Pan Pacific Hanoi Location

1 Thanh Nien Road, Hanoi, 0
Explore Hanoi
Explore Hanoi
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Tran Quoc Pagoda
Tran Quoc Pagoda
5 minutes' walk
This serene pagoda is the oldest in Hanoi, showcasing stunning architecture and views of West Lake.
Ho Chi Minh Mausoleum
Ho Chi Minh Mausoleum
25 minutes' walk
An important historical site, the mausoleum provides insight into Vietnam's revolutionary leader and includes beautiful gardens.
Vietnam Military History Museum
Vietnam Military History Museum
25 minutes' walk
This museum houses significant artifacts from Vietnam's military history, offering free admission on weekends.
One Pillar Pagoda
One Pillar Pagoda
30 minutes' walk
An iconic symbol of Hanoi, this unique pagoda is built on stilts and set amidst beautiful gardens.
Cycling around West Lake
6 minutes' drive
Rent a bike and enjoy a scenic ride around West Lake, perfect for exercise and stunning views.
Yoga at Ly Thai To Park
25 minutes' walk
Join outdoor yoga sessions in the park, offering relaxation amidst greenery, great for all skill levels.
Street Food Tour
15 minutes' drive
Experience local flavors on this guided night tour, perfect for food lovers wanting an authentic taste of Hanoi.
Hiking at Nung Hill
10 minutes' drive
Enjoy hiking trails with breathtaking views. Rentals are available nearby, catering to outdoor enthusiasts.
Ming Restaurant
2 minutes' walk
A contemporary spot serving exquisite Chinese cuisine, famous for its dim sum and elegant atmosphere.
Home Hanoi Restaurant
10 minutes' walk
This local favorite offers traditional Vietnamese dishes, emphasizing fresh, local ingredients in a cozy setting.
Pacifica
2 minutes' walk
An upscale dining venue offering a blend of international and Vietnamese dishes, ideal for fine dining occasions.
Sy Phu Restaurant
3 minutes' walk
Casual eatery known for its flavorful Vietnamese dishes and friendly service, suitable for relaxed meals.
Tranquil Rooftop Bar
5 minutes' drive
This rooftop bar offers breathtaking city views and crafted cocktails, perfect for a night out or relaxing evening.
Hanoi Opera House
10 minutes' drive
Experience live performances at this historic venue, featuring opera, ballet, and theatrical productions.
Jazz Club
20 minutes' walk
A vibrant spot offering live jazz music, creating an engaging atmosphere for both locals and visitors.
Water Puppet Theatre
2.5 km (10 minutes' drive)
This unique theatrical art form entertains guests with puppets on water, showcasing Vietnamese culture.
Tips on navigating the city
  • City Centre
    Hanoi 27 min  ·  1.4 mi
  • Airports
    Noi Bai International (HAN) 34 min  ·  14.0 mi
    Cat Bi International (HPH) 183 min  ·  75.5 mi
  • Train
    Ha Noi Railway station 5 min  ·  1.9 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Pan Pacific Hanoi provides visitors with a free full breakfast.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, German, French, Japanese, Chinese, Russian, Korean, Chamorro, Malay, Vietnamese
Year renovated:
2011
Number of floors:
20
Number of rooms:
236
Former name
Sofitel Plaza Hanoi

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 606 verified reviews
8.9 /10
Great
87 %
Recommend
Breakfast
7.9/10
Cleanliness
8.5/10
Comfort
8.5/10
Facilities
8.1/10
Free WiFi
8.9/10
Location
8.4/10
Paid Wi-Fi
8.7/10
Staff
8.7/10
Value for money
7.7/10
Pros
Lake view
Comfortable bed
Attentive staff
Helpful concierge
Cons
Weak air conditioning
Guest reviews
based on 2337 reviews
4.5/5
based on 362 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Show more reviews
FAQs
About Pan Pacific Hanoi
What is the distance from Pan Pacific Hanoi to Noi Bai International Airport?
The hotel is 25 km from Noi Bai International Airport.
How far is Pan Pacific Hanoi from Hoan Kiem Lake?
Pan Pacific Hanoi is located 3 km from Hoan Kiem Lake.
What dining options are available at Pan Pacific Hanoi?
Dining options include Ming Restaurant, which serves dim sum and Chinese delicacies, and Pacifica, offering a buffet of international cuisines.
What amenities does Pan Pacific Hanoi provide for guests looking to exercise?
The hotel features a fitness center, personal trainers, and two swimming pools including a rooftop pool.
Are there any nearby restaurants to Pan Pacific Hanoi?
Nearby restaurants include Summit Lounge, Song Hong Bar, and Nha Hang Cong Vien Nho, all located 0.5 km away.
What are the check-in and check-out times at Pan Pacific Hanoi?
Check-in is at 14:00 and check-out is at 12:00.
Is parking available at Pan Pacific Hanoi?
Private parking is available on-site for free.
What features make Pan Pacific Hanoi suitable for business travelers?
The hotel offers a dedicated business centre with 12 versatile meeting spaces and high-speed internet access.
What kind of room amenities are available at Pan Pacific Hanoi?
Rooms include a flat-screen TV, minibar, air conditioning, and an en suite bathroom with French amenities.
What language does the staff at Pan Pacific Hanoi speak?
The staff at the hotel speaks English and Vietnamese.

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Rooms and Guests2 Guests, 1 Room
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